Get-ServerHealth Status "Unknown"

Hi All,

I've just run a Get-ServerHealth on my EX13 MultiRole Server and its come back with;

[PS] C:\Windows\system32>Get-HealthReport -Identity newreport
WARNING: A server-side Active monitoring operation has failed. Microsoft Exchange Health Manager (MSExchangeHM) service
 may not be running on server newreport. Specific RPC error message: Error 0x6ba (The RPC server is unavailable) from
cli_RpccGenericRequest

Server              State               HealthSet           AlertValue          LastTransitionTime  MonitorCount
------              -----               ---------           ----------          ------------------  ------------
newreport           Unknown             Unknown             Unknown             1/1/0001 1:00:00 AM 1

I've made sure the service is running (of course) I've even gone to the length of restarting the node. 

Has anyone come across this before, or can anyone help?

Thanks,

July 3rd, 2014 4:10pm

You have to give Exchange server name in Identity parameter...

Get-HealthReport -Identity Exchange2013NameHere

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July 3rd, 2014 6:17pm

Hi Amit,

Please find the output;

[PS] C:\scripts>Get-HealthReport -Identity MSX13ServerA

Server              State               HealthSet           AlertValue          LastTransitionTime  MonitorCount
------              -----               ---------           ----------          ------------------  ------------
MSX13ServerA          Unknown             Unknown             Unknown             01.01.0001 01:00:00 1

I'm not really looking for how the command executes I'm looking more at 'why' its gone into an Unknown state.

July 7th, 2014 12:28pm

If servername is correct then next step is to check Microsoft Exchange Health Manager service is running or not, if it is running then try restarting it...
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July 8th, 2014 2:10am

it is running and I've restarted it a couple of times now with no luck. I still get the Unknown Status.

Surely someone must of had this before!? I would imagine I would just need to re-run a command to gether the server health?

C'mon guys :)

July 9th, 2014 8:07am

You don't really have to run any command to generate health report.

Do you see result when you run Get-ServerHealth -Identity E2013ServerName ?

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July 9th, 2014 7:16pm

When I execute Get-ServerHealth -Id EX13ServerName I get the below result

Server          State           Name                 TargetResource       HealthSetName   AlertValue ServerComp
                                                                                                     onent
------           -----           ----                 --------------       -------------   ---------- ----------
EX13Server      Unknown         Unknown                                   Unknown         Unknown    Unknown

The problem is the result of Unknown 'not' the command I'm using to generate the result. I want to know why I get Unknown...

July 10th, 2014 10:15am

No one has an answer to this?

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July 14th, 2014 9:02am

Do you get any other error in the event log? Which CU you have installed? Are you running it locally? I still suspect that it not able to identify the correct server name and gives this error... "Specific RPC error message: Error 0x6ba (The RPC server is unavailable) from cli_RpccGenericRequest"

July 14th, 2014 8:31pm

Make sure that the Microsoft Exchange Health Manager (MSExchangeHM) service is started.  The command is completing, it is just returning Unknown results.  Either the Health Manager service isn't running or there is a problem with your Health Monitoring mailboxes.  A quick start or restart of the Health Manager service is a good 1st step.  Try running your Get-HealthReport cmdlet again once this is complete - the syntax you posted is valid.
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September 9th, 2015 1:14pm

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